- Countries served
- Worldwide
- Languages
- English
- Last reviewed
- 2026-10-31
Overview
Pipedrive is a web-based sales customer relationship management (CRM) platform designed specifically for sales teams. The software provides tools to visualize sales processes and manage customer interactions throughout the entire buyer journey. It is primarily utilized by small to medium-sized businesses looking to streamline their pipeline management and increase sales productivity.
Products and services
- Visual sales pipeline management
- Lead management and scoring
- Communication tracking and synchronization
- Sales automation workflows
- Insights and performance reporting
- Mobile CRM application
Business problems addressed
- Lack of visibility into the sales pipeline
- Inefficient manual data entry and task management
- Difficulty tracking communication history with prospects
- Disorganized sales lead qualification
- Inconsistent reporting on sales team performance
Key benefits and capabilities
- Drag-and-drop pipeline interface
- Automated email and activity scheduling
- Centralized contact and deal history
- Integration with third-party productivity tools
- Customizable sales stage tracking
- Advanced forecasting and analytics dashboards
Frequently asked questions
- Does Pipedrive offer integration with other business tools?
- Yes, Pipedrive features an open API and a marketplace of integrations that allow it to connect with email providers, accounting software, and project management tools.
- Is there a mobile version of the CRM available?
- Pipedrive offers a mobile application for both iOS and Android, allowing users to access contacts and manage deals while on the go.
- Can I customize the sales stages to fit my specific process?
- Yes, users can create and rename custom sales stages in the pipeline to accurately reflect their unique business sales cycles.