- Countries served
- Worldwide
- Languages
- English
- Last reviewed
- 2026-10-31
Overview
Close is a customer relationship management platform specifically designed to streamline sales workflows for high-velocity teams. It integrates communication channels such as telephony and email directly into the CRM interface to facilitate outbound sales processes. The platform serves small to mid-sized businesses and sales-focused startups looking to centralize their lead management and outreach activities.
Products and services
- Integrated CRM software
- Built-in VoIP calling
- Email sequencing and automation
- SMS messaging tools
- Sales pipeline management
- Reporting and activity analytics
Business problems addressed
- Fragmented communication workflows across multiple platforms
- Lack of visibility into sales representative activity
- Manual entry of call logs and email history
- Difficulty in managing high-volume outbound outreach
- Inconsistent lead follow-up processes
Key benefits and capabilities
- Native power dialer and predictive dialing
- Automated email sequences
- Two-way SMS communication
- Customizable sales pipelines
- In-depth activity and performance reporting
- One-click call recording
- API access for third-party integrations
Frequently asked questions
- Does Close support integrations with other sales tools?
- Yes, Close provides a robust API and native integrations with common software tools like Zoom, Slack, and various calendar applications.
- Is telephony included in the platform?
- Close includes built-in VoIP calling capabilities that allow users to place and receive calls directly within the CRM without needing external hardware.
- Can I track my team's outreach performance in Close?
- Yes, the platform features a reporting dashboard that tracks metrics like total calls made, email open rates, and conversion stages across the team.